Privacy Policy
Start Communication Ltd ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in compliance with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (DPA).
About Us
Start Communication Ltd is a boutique B2B marketing consultancy based in Manchester, UK. We are the Data Controller for the personal data collected via our website or during the course of providing our services.
Contact Details:
Personal Data We Collect
We may collect the following personal data: Contact Information (first name, last name, business name, and email address (via the “Contact Us” form, newsletter sign-ups, or appointment bookings); Cookies and Analytics (IP addresses, browser types, and website activity via cookies.)
How We Use Your Data
We may process your data for the following purposes: to respond to enquiries and meeting requests; to send marketing emails and newsletters (with your consent); to analyse website performance and improve user experience; to manage appointments or meetings; to fulfil contractual obligations with clients. The legal bases for processing data are consent (e.g., newsletter sign-ups) and legitimate interest (e.g., responding to enquiries). We may share your personal data with: subcontractors, including freelancers, micro-agencies, and independent specialists, for service delivery; third-party service providers, such as payment processors or IT support providers; clients, where necessary for collaborative projects or to fulfil contractual obligations. All subcontractors and third parties are required to comply with strict confidentiality agreements and data protection standards.
Use of AI Tools
We may utilise AI tools for administrative, research, and content creation purposes to enhance efficiency and service quality. These tools are supervised by our team, and all deliverables remain the responsibility of Start Communication Ltd.
Cookie Policy
We use cookies to collect data about website usage. A cookie banner on our website allows you to manage your preferences. For more information on how we use cookies, please email hello@startcommunication.co.uk.
Data Retention and Security
We will retain your personal data for as long as necessary to fulfil the purposes outlined above or until you request its deletion. You may unsubscribe from marketing communications at any time by clicking “unsubscribe” in an email or contacting hello@startcommunication.co.uk. We store data securely in WebFlow and other compliant systems. Our IT policy ensures access is controlled through authorised passwords, and we monitor usage to prevent unauthorised activity. Measures such as encryption and secure storage protect against data breaches. Company-issued IT equipment must be used in accordance with our IT and Electronic Equipment Policy, which outlines guidelines for safe usage, password protection and virus prevention. Our employees are prohibited from engaging in activities that compromise data security.
Your Rights
Under current legislation, you have the right to: access your personal data; rectify inaccurate or incomplete data; request deletion of your data (“right to be forgotten”); restrict processing or object to specific uses; request data portability to another service provider. To exercise these rights, contact us at hello@startcommunication.co.uk.
International Data Transfers
We primarily process data within the UK. For international requirements, we ensure we comply with all relevant legislation.
Data from Under 18s
We do not knowingly collect data from individuals under 18. If we discover that we have, we will delete it promptly.
We may update this Privacy Policy periodically. The latest version will always be available on our website.